_{TERMS & CONDITIONS}

_{Last Updated: 2025}

These Terms & Conditions (“Terms”) govern your use of this website, services, products, and digital offerings provided by Nine to Five Essentials Plus (“we,” “us,” “our”). By accessing this site or purchasing any service, you agree to these Terms.

_{If you do not agree, do not use our services.}

_{1. Service Overview}

_{We provide digital services, software access, automation tools, CRM systems, invoicing tools, security software, website development, and related onboarding, training, and support. Services may be provided on a subscription basis or one-time setup basis depending on your order.}

_{No physical products are shipped unless explicitly noted.}

_{2. Account Responsibility}

_{You are responsible for:}

_{Keeping your login credentials secure}

_{All account activity under your account}

_{Ensuring your business uses the services legally and ethically}

_{Sharing, reselling, sublicensing, loaning, or transferring your login to any other party is strictly prohibited.}

_{If unauthorized access is suspected, we may suspend or terminate access to protect system integrity.}

_{3. Subscription Billing & Renewals}

_{Some services are offered on recurring billing (monthly or annually).
By purchasing, you authorize your payment method to be charged automatically until you cancel.}

_{You may cancel future renewals at any time from your account.}

_{Service remains active through the current paid period.}

_{There are no prorated or partial refunds for unused time.}

_{If payment fails, service access may pause or terminate until billing is resolved.}

_{4. Digital Delivery & Service Activation}

_{Services are delivered electronically via:}

_{Customer dashboard login}

_{Email access instructions}

_{Secure portal credentials}

_{Access is considered delivered when:}

_{Login information is sent, or}

_{Your portal or software is activated}

_{5. All Sales Are Final}

_{Because access to digital systems is delivered upon purchase:}

_{All sales are final. No refunds.}

_{If you did not receive access, contact us and we will remedy the issue:}

_{[email protected]}

_{6. Chargeback Policy}

_{You agree to contact us to attempt resolution before initiating a chargeback.}

_{Initiating a chargeback for a delivered digital service is considered fraud.}

_{We provide:}

_{Portal access logs}

_{IP activation logs}

_{System usage records}

_{These may be submitted to your bank to dispute any wrongful chargeback.}

_{We reserve the right to terminate your account if a chargeback is filed.}

_{7. Prohibited Use}

_{You agree not to:}

_{Reverse engineer, duplicate, resell, or copy our software, workflows, or system structures}

_{Use the platform to spam, mislead, or commit fraud}

_{Upload malicious code}

_{Interfere with system function or security}

_{Use the services for unlawful purposes}

_{Violation may result in immediate termination without refund.}

_{8. Intellectual Property}

_{All content, workflows, systems, source code, templates, strategies, training materials, and platform configurations are the intellectual property of Nine to Five Essentials Plus.}

_{You are granted a limited, non-transferable, revocable license to use the services while your subscription is active.}

_{You do not own:}

_{The software}

_{The system configuration}

_{The automations}

_{The branding}

_{Any internal business systems}

_{9. Service Availability & Modifications}

_{We may update or improve features, modify service components, or discontinue non-critical tools at any time. Where legally required, we will provide notice of major changes.}

_{We are not responsible for interruptions caused by:}

_{Internet outages}

_{Hosting or third-party system issues}

_{API failures}

_{User error}

_{Payment failure}

_{10. Limitation of Liability}

_{To the fullest extent permitted by law:}

_{We are not liable for lost revenue, business losses, lost opportunities, indirect damages, or consequential damages.}

_{Our total liability for any claim will not exceed the amount you paid to us in the 90 days before the issue arose.}

_{We do not guarantee specific business outcomes, sales, leads, growth, or performance results.}

_{11. Indemnification}

_{You agree to defend and hold harmless Nine to Five Essentials Plus and Imua Tech from any claims arising from:}

_{Misuse of services}

_{Violation of these Terms}

_{Actions conducted through your account}

_{12. Termination}

_{We may suspend or terminate access:}

_{For non-payment}

_{For security reasons}

_{For policy violations}

_{For platform misuse}

_{No refunds are provided upon a.}

_{13. Governing Law}

_{These Terms are governed by the laws of the State of California.
Any legal action must be brought in Los Angeles County, California.}

_{14. Changes to These Terms}

_{We may update these Terms periodically.
The most recent version will always be posted on this page.}

_{Continued use = acceptance of updated Terms.}

_{15. Contact}

_{Questions regarding these Terms should be sent to:}

_{[email protected]}